Frequently asked questions
What are the SCAD Savannah Film Festival virtual highlights?
At the close of the 25th anniversary SCAD Savannah Film Festival, a virtual selection favorite and winning films, including select competition films, short film programs, panels, and In Conversation events, will be available to view via the CineSend platform.
How do I access the SCAD Savannah Film Festival virtual highlights?
Purchase a SCAD Savannah Film Festival virtual festival highlights pass and access the virtual festival when it opens 10 a.m. Sunday, Oct. 30. This selection of films will be available to stream virtually through Sunday, Nov. 6.
How do I view the film screenings and panel discussions?
Experience the virtual festival on your computer, smartphone, or tablet. After completing a purchase, use the link provided in your email confirmation to access your content.
What streaming service will be used for the virtual festival?
Content for the 2022 SCAD Savannah Film Festival virtual highlights will be presented via the CineSend platform, which gives viewers a high-quality, in-home cinematic experience while also providing security protection for our filmmakers. The CineSend platform allows viewers to access films screening virtually on an on-demand basis starting 10 a.m. Sunday, Oct. 30 through Sunday, Nov. 6.
Will I be able to watch from anywhere in the world?
Certain films will be restricted to certain U.S. markets and states and are viewable only in those locations.
If I have already purchased a festival pass, do I need to purchase the virtual pass?
Yes. Passes purchased for screenings and events held in Savannah do not include virtual festival access. Only the virtual pass ensures access to the virtual festival environment.
I have questions. Whom should I contact?
Contact [email protected] with your needs or concerns. A member of our team will reply to your email within 48 business hours. Check back often for updates on filmfest.scad.edu.
How to watch
You can watch content on PCs running Windows 7 or later, and on Intel-based Macs running OSX 10.12 or later. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.
Windows-based PCs must run Windows 7, Windows 8.1, or Windows 10. Supported Windows browsers are Google Chrome, Firefox, Microsoft Edge, and Opera; Internet Explorer is not supported. We recommend using the latest version of your browser.
Macs must run Mac OSX 10.12 or later. Supported browsers are Google Chrome, Firefox, Safari, and Opera. We recommend using the latest version of your browser.
iPhones and iPads
You can view content on iOS 11.2 or later. Please note that you must have Screen Mirroring turned off in order for content to play. Safari is the preferred browser on iPhone and iPad devices.
You can watch content on Android 6.0 or later. Chrome is the preferred browser on Android devices.
Casting content to your television
You can Chromecast from a Chrome web browser on PC and Mac computers, as well as Android devices, by selecting the cast button () on the bottom-right side of the player.
If you have Apple TV, you can AirPlay from most browsers by selecting the AirPlay button () on the bottom-right side of the player.
You can also connect your device directly to your television with an HDMI cable. Be sure to check your television for an available HDMI port.
Trouble accessing content
Forget your password?
Use the password reset option on the login page to reset your password. You will need access to the same email address you used to log in.
Video playback stalls or does not play smoothly
We use adaptive bitrate streaming, which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent, you may experience problems during playback. If you're on Wi-Fi, try moving closer to your router.
A black screen displays when casting content with AirPlay
You likely have Screen Mirroring turned on in your device settings. Please turn off the screen mirroring setting, and start AirPlay by selecting the AirPlay button () on the bottom-right side of the player.